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There is immense potential in open educational resources (OER) for encouraging systemic change within academic institutions toward increasing access and equity in education. The purpose of this paper is to propose an empirical framework and a checklist for mainstreaming OER in an academic institution.

The empirical framework and the mainstreaming checklist is formulated based on an extensive review of literature and case studies strengthened by the author’s personal experience as an academic, researcher, practitioner, policymaker and international development expert in the field of OER.

The proposed empirical framework and OER mainstreaming checklist identifies several processes to be completed by key stakeholders for successful mainstreaming of OER in an academic institution.

The proposed framework assumes that the institution which is undergoing mainstreaming of OER follows the principles of outcomes-based education and that it has an established mechanism for measuring the mastery of learning outcomes and the role of OER in accreditation.

One key feature of the framework is its horizontal structure where stakeholders take a team-based approach to completing the required tasks for mainstreaming OER. This, in turn, increases ownership of the mainstreaming process leading to higher success rates and sustainability. Second, the mainstreaming checklist breaks down each process into several achievable tasks and assigns them to the relevant team. Third, the framework supports continuous quality improvement which encourages institutions to periodically revisit the processes to make necessary course corrections and enhancements.

As an open and distance learning (ODL) institution, Wawasan Open University (WOU) employs a blended approach for delivering courses to its undergraduate and postgraduate students, who are entirely adult learners. In this approach, the use of a learning management system (LMS) is absolutely crucial for student support as well as the enhancement of the whole learning experience to compensate for the lack of face-to-face interaction between the students and the academics. WawasanLearn, the open source, Moodle-based LMS system used by WOU, is a comprehensive online tool that enables students and academics to effectively interact in a virtual environment. However, analysis of data from several semesters shows that the rate of student interaction on WawasanLearn is low with respect to the sharing of knowledge.

In order to qualitatively and quantitatively identify the factors contributing to the student participation rate in WawasanLearn, a survey was conducted among the undergraduate students studying in various disciplines including science and technology, business administration, liberal studies, education, languages and communication. Feedback regarding the manner of support students expect from WawasanLearn was gathered from close to 550 students throughout Malaysia. Another purpose of the survey was to identify whether and why students are drawn to participate more frequently in social networking platforms such as Facebook (facebook.com).

As a result of the findings of the survey, a pilot project was implemented to study the use of Facebook groups as study groups for supplementing WawasanLearn. These study groups were run in parallel to WawasanLearn for seven course modules over two consecutive semesters. This paper discusses the findings of this pilot project with respect to the implementation of Facebook groups as supplements to the LMS in an adult ODL environment.

Constant emphasis and close attention paid to Quality Assurance in the production of Open Distance Learning (ODL) course materials at Wawasan Open University (WOU) had necessitated that the whole process of course materials development be clearly defined and tracked systematically. Although a Standard Operating Procedure already exists, yet its implementation by way of manual tracking could not always guarantee that the work delivery timelines are diligently tracked and crucial inputs from all key stakeholders in the course development team are received in a timely manner. There was also a need to ensure that Schools and their academics (course coordinators), the Registry, Educational Technology and Publishing Unit, IT Services and Learning and Library Services could track the developmental stages of any named course at any specific time.

A new software application had been developed in-house at WOU which enables all the key stakeholders to keep track of all stages of the course development chain from start to end. The application, built on the Microsoft .NET framework using a centralized MS SQL Server database, serves as a central repository of all the information relevant to the course development cycle and manages the archiving of all the documents. The application can generate (i) course development status reports for ongoing development, (ii) the complete course development report for the courses which have been completed and (iii) summary reports of the progress of any on-going or completed course development for management purposes by the Deans and Directors of the relevant academic support units.

A pilot study was conducted involving participation of a small group of selected key stakeholders. It provided valuable feedback which had helped the software development team to further fine-tune the application before the system gets deployed in July 2010.

This paper describes the development process and the workings of the Course Development Tracking System (CDTS). It discusses the implications of implementing the system in a real-world environment